About the Role:
Reporting to the CEO, the Manager, Education & Support Services manages all aspects of Parkinson Society British Columbia's programs and services, including reporting on outcomes and preparing budget submissions. The Manager leads the Education & Support Services team and oversees the work of our Coordinators and Clinical Counsellors.
The successful candidate will require the ability to independently exercise sound judgement and be comfortable with delivering superior quality results on aggressive timelines. Immaculate attention to detail is essential.
- Responsible for overseeing all aspects of planning and implementation of educational conferences and events.
- Manages event checklists and oversees Coordinators’ logistical work for each event.
- Develops and presents community talks.
Support Services: 45 %
- Responsible for management of the PSBC support group network. This includes recruitment, orienting, training, and ongoing support through group visits, in person consultations and phone calls. Travel will be required throughout the province.
- Facilitates support groups, as required.
- Plans and coordinates quarterly facilitator teleconferences and annual facilitator recognition activities.
- Manages other support programs, including clinical counselling.
Information management: 10%
- Responsible for all PSBC education materials: keeping resources updated and relevant and maintaining control of inventory.
- Researches information and special topics pertinent to people living with Parkinson’s, care partners, and health care professionals.
- Monitors the PSBC website for timeliness and accuracy and recommends postings.
- Develops and monitors client database.
Program Evaluations: 15%
- Undertake ongoing evaluation of programs to assist with annual and strategic planning and budgeting.
- Researches and recommends scientific and other information for the monthly support group newsletter GroupLink; assists with compilation and editing of articles.
- Researches and recommends policy and procedures affecting client and staff safety.
- Explores and participates in projects, committees, and activities as needed.
Education, Experience and Skills Required:
- Post-secondary education in a health services, not-for-profit management or related field, or a combination of education and experience
- Preference is for a graduate degree in nursing, counselling or social work.
- Knowledge and understanding of Parkinson’s disease
- Knowledge of the impact of chronic disease on individuals and families
- Minimum of 5 years working within a not-for-profit environment or related healthcare field
- Experience working with support groups and demonstrated understanding of group dynamics
- A minimum of 5 years planning and delivering education events
- In-depth understanding and experience working with an information and referral program
- In depth understanding of program development within a not- for-profit sector
- Familiarity with BC Health Care and systems an asset
- Ability to work independently and lead a small, dynamic team
- Excellent communication skills including skills necessary to respond to people with Parkinson’s who may contact PSBC in distress
- Ability to multitask, including managing competing deadlines
- Group facilitation skills
- Presentation skills
Salary will be commensurate with qualifications and experience.
To apply, contact:
Jean Blake, CEO
Parkinson Society British Columbia