This is a temporary (1 year), part-time (3 days/week) position reporting to the Manager, Education & Support Services. 

Job Purpose:

• To provide and / or support the delivery of information, education and resources for persons with Parkinson’s, their caregivers / families, volunteers, healthcare professionals & facilities providing care to persons with Parkinson’s.  This includes researching and maintaining information resources.
• The job activities are conducted in support of the Parkinson Society British Columbia’s (PSBC) mission – to empower the Parkinson’s community in British Columbia through providing resources and services to enable self-management, self-reliance and self-advocacy.

Responsibilities:

Information and Referral:

• As part of a team, provides first contact, front-line support and information in response to inquiries from people living with Parkinson’s, caregivers / families, volunteers, healthcare professionals and others.
• Researches information and community resources pertinent to people living with Parkinson’s, caregivers / carepartners & healthcare professionals.
• Helps update the PSBC website and resource materials.
• Remains up-to-date with research & related PD news and recommends postings for publication (i.e. social media, GroupLink, Viewpoints).

Events:

• Participates in aspects of event planning; attends and assists with events as required.
• Follows the planning documents for each event and manages all logistical aspects as assigned.
• With the team, writes event advertisements (e-blasts, event posters, updates PSBC website accordingly, etc.)

Support Groups:

• Provides resources and direction to support groups when required.
• Co-facilitates support groups as needed.

Job Requirements or Qualifications:

• Diploma or degree in social services or health (specific knowledge of Parkinson’s preferred).
• Experience working with people coping with the challenges of living with a chronic health condition.
• Knowledge of medical terminology.
• Experience in helping people from diverse backgrounds.
• Strong listening skills.
• Compassionate and organized questioning skills to identify needs.
• Excellent verbal communication skills, in-person and over the phone.
• Excellent written skills to provide effective support through email and mail.
• Presentation and facilitation skills an asset.
• Demonstrated ability to work independently and as a member of a team.
• Proficient computer skills: Word, Excel, database systems, Internet, research.

Salary will be commensurate with qualifications and experience.

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